Returns & Exchanges
At ONEONE SWIMWEAR, we want you to feel confident in your suit, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags and hygiene liners intact. Please note that all pieces must be in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the unwashed and unworn swimwear in its original packaging, ensuring all protective liners and brand tags are securely attached.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund or store credit will be processed within 5 to 7 business days.
